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Trendyol
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Automatically respond to order statuses, return requests, shipping information, and customer questions through the Yanıtly AI assistant with Trendyol Seller API integration. Manage customer questions in Trendyol's Q&A section from a single dashboard.

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Trendyol
Yanıtly
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Connection diagram · No live account connection is made.
INTEGRATION SCOPE

What can you do together?

Order status inquiry and tracking
Return and cancellation request management
Shipping tracking information sharing
Product stock and price information
Trendyol Q&A automatic response
Customer message management
Seller performance metrics
Bulk order updates
AI-powered customer segmentation

Before you start.

  • Trendyol Seller account (approved store)
  • Trendyol Seller API access
  • API key and Supplier ID
  • Yanıtly Professional or Enterprise plan
STEP BY STEP

Let’s connect the dots.

01

Sign in to Trendyol Seller Panel

Go to partner.trendyol.com and sign in. Click on 'Integration' → 'API Information' in the left menu.

02

Get your API keys

Copy your Supplier ID, API Key, and API Secret from the integration page. These are required for the Yanıtly integration.

03

Start Trendyol integration from Yanıtly panel

Go to Yanıtly admin panel → Channels → Trendyol → Click 'Connect'. Enter your API information and verify the store connection.

04

Configure data synchronization

Select which data to synchronize: orders, products, return requests, customer messages. Set the synchronization interval (instant, 5min, 15min).

05

Update AI assistant knowledge base

Add store-specific rules such as return policy, shipping times, and payment options to the knowledge base.

06

Verify with a test order

Create a test order and query the order status as a customer to verify the integration is working.

See the source. Know the scope.

Supplier ID, API key, API secret, and seller API endpoints are checked against Trendyol Developer documentation.

Trendyol Developer API documentation

Frequently asked questions

How do I get Trendyol API access?

You can get your API keys from Trendyol Seller Panel → Integration → API Information. For new sellers, there may be a 1-2 business day approval process.

Can the Q&A section be auto-responded?

Yes, your AI assistant can automatically respond to questions from the Trendyol Q&A API. Responses are queued for your review before being sent.

Can I connect multiple Trendyol stores?

Yes, on the Enterprise plan you can connect multiple Trendyol stores as separate channels.

Official resources

Trendyol Seller API DocumentationYanıtly API ReferenceE-Commerce Integration Guide
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