YANITLY VOICE AIFROM PHONE CALL TO WORKFLOW

It starts with hello.
It becomes part of your day.

A voice that knows your business, listens to your customer and understands the next step. Connect phone conversations with appointments, requests and your team's working day.

Watch the sample flow
Natural Turkish conversationsIn your business contextDefined permissions and rules
ANIMATED PRODUCT WALKTHROUGH
Yanitly VoiceYour business knowledge. A natural conversation.

Understands the service. Finds an available time. Lets your customer decide.

Text walkthrough · Microphone stays off

DA
Deniz A.Sample customer · Phone conversation

Deniz A.: Hello, could I come in for a skin treatment tomorrow afternoon?

Yanitly: Of course. Tomorrow at 14:00 is available. Shall I book that time for you?

Deniz A.: Yes, 14:00 works for me. Please confirm my appointment.

Yanitly: Your appointment is booked for tomorrow at 14:00. See you then!

Service preferenceSkin treatment · Afternoon

Product walkthrough with sample business and customer data. It does not create a real call, audio recording or transaction.

Four workflows. One assistant.
01

Speaks with your knowledge.

Your services, working hours and approved information. Answers customer questions in the context of your business.

02

Turns conversation into action.

Availability, appointments or requests. With your enabled modules, it collects the right details and asks the customer when confirmation is required.

03

Your team picks up the thread.

The topic stays connected to the customer record. Your team follows open work and the next conversation with the context in view.

THE CALL ENDS. THE CONTEXT STAYS.

The next conversation shouldn't start from zero.

Phone calls, messages and open work are part of the same customer's story. Help your team focus on the need, with the conversation already in view.

Explore Customer 360
DA
Deniz A.Sample customer record
360°
The need, first heard on the phoneSkin treatment · Tomorrow afternoon
The appointment, confirmed by the customer14:00 · One calendar record
The next step, in the team's viewVisit preparation · In the customer record

Related work follows its own permissions and visibility

A START THAT FITS YOUR BUSINESS

First, it learns your business. Then, it welcomes your customers.

More than choosing a voice. Business knowledge, permissions and the right connections are prepared together.

01

Define its knowledge

Define your services and approved knowledge sources. Choose what the assistant can access.

02

Connect the workflow

Prepare the phone line, handoff rules and enabled modules around how your business works.

03

Try it and review it

Evaluate answers and action outcomes with your own sample questions. Verify the flow before launch.

TRUST IS IN THE DETAILS.

A helpful voice. Clear boundaries.

Make what it can do as clear as what it knows. Permissions, verification and human support are part of the experience.

Controlled information access

A phone number alone does not unlock sensitive information. Each action follows its identity and permission rules.

Results, after verification

Actions requiring confirmation are put to the customer. Completion is not announced without a system result.

Room for human support

Handoff and follow-up use your configured line and rules. An unsuccessful transfer is not presented as a success.

SEE IT THROUGH YOUR BUSINESS

Different businesses. A familiar hello.

An appointment, information, a request or a handoff. Explore where conversations lead in your industry.

Sports & tennis clubsBeauty & wellnessHospitalityPest control & field teamsDental clinicsService businesses
YOUR QUESTIONS

Voice AI, in detail.

Which businesses can use Voice AI?

It can be adapted to appointment-based services, sports clubs, hotels and field teams. Business knowledge, enabled modules and assistant permissions are configured together; not every industry has the same actions.

Can I use my existing phone number?

Your carrier, SIP support and routing options are reviewed during setup. Line readiness and routing are verified on Yanitly's own voice infrastructure. Compatibility with every carrier is not assumed.

Can it actually book appointments over the phone?

When your appointment module and assistant permissions are enabled, it can check the service and availability, collect the necessary information and book with customer confirmation. Success is only reported after the system confirms the result.

What if a customer wants to speak to a person?

A call can be handed to your team according to your transfer settings, staff availability and permissions. An unsuccessful transfer is not presented as completed; the next request or follow-up follows your business rules.

How are call recordings handled?

Recording follows the business's recording policy, required notices and enabled settings. A recording and a conversation summary are different. Recording is disabled for the current telephone walkthrough; the walkthrough on this page collects no audio.

Can I speak live to the assistant from this page?

Choose your industry and confirm your callback request to receive a call from the voice assistant.

Meta Business PartnerYour messages and your phone, together in Yanitly.
EVERY CONVERSATION IS A BEGINNING

Conversations that move business
forward start here.

Messaging, voice AI and operations. Build the flow that fits your business.

Start with your email