yanıtly
Welcomes guests with your hotel knowledge.
Check-in times, location, amenities and approved information create a consistent first response across channels.
IndustriesHotels & hospitalityYANITLY FOR HOTELS & HOSPITALITY
A warm welcome,before they arrive.
From the first stay enquiry to a special request for reception. Bring hotel knowledge, conversations and guest context together.
Your business knowledge. Your team in control.
Alya HotelExample workspace
ReceptionGuest flow
ALYA HOTELA warm welcome starts here.
EA
Ece Aydın2 guests · 2 nights
Late arrivalCY
Can YılmazDirections
AnsweredMD
Mina DemirSpecial arrangement
ReceptionRequests and confirmed bookings stay distinct
Ece AydınCustomer conversation
What time is breakfast served?14:42
Conversation continues
From conversation to actionUnderstand → choose → confirm
Product walkthrough · sample data
Meta Business Partner
Where your customers are.
MORE THAN A GENERIC ANSWERUnderstands your business.
Understands your business.
And what needs to happen next.
Keeps guest requests in sight.
Clarify stay dates and special requirements. Track work that needs attention with a visible owner.
Reception takes over with context.
Call and message history meet in the customer record. Your team can see what is needed before continuing.
WHAT HAPPENS AFTER HELLO
Your business.Your workflow.
First welcome
Show the same care from the first question.
Answer from approved business knowledge, from breakfast times to directions. Ask your team about details that are not confirmed.
UnderstandClarifyContinue
Alya HotelExample workspace
ReceptionGuest flow
ALYA HOTELA warm welcome starts here.
EA
Ece Aydın2 guests · 2 nights
Late arrivalCY
Can YılmazDirections
AnsweredMD
Mina DemirSpecial arrangement
ReceptionRequests and confirmed bookings stay distinct
Ece AydınCustomer conversation
What time is breakfast served?14:42
Conversation continues
From conversation to actionUnderstand → choose → confirm
Product walkthrough · sample data
A MOBILE EXPERIENCE FOR YOUR WORK
Let the guest journeybegin on their phone.
Explore the web experience through Reservance's actual hotel booking page. Guests do not need to install an app.
Real app screens · sample data
ReservanceYour hotel's own booking experience.
Guests open your mobile booking page in the browser to explore offered services and booking steps.
Your hotel's own booking experience.
01 / 02
YOU ARE EXPLORINGReservance
Your hotel's own booking experience.
Actual screens captured with sample data on different dates. Step selection is a product walkthrough; it does not create bookings, attendance or work orders.
Explore the mobile appsEA
Ece AydınCustomer record
360°WhatsAppPhoneAuthorised team
First messageWe’re planning a two-night stay. Is late check-in possible?
Need clarifiedAnswer source · Hotel information
The next step is visibleFriday · 23:00 · Shared with reception
Messages, calls and open work in context.
ONE CUSTOMER CONTEXTA call yesterday.
A call yesterday.
A message today.Still the same person.
A change of channel should not reset the relationship. Bring relevant conversations, enabled business workflows and your team’s next step into the same customer record.
Explore customer communicationFITS THE WAY YOU WORKYou may share an industry.
You may share an industry.
Your business is your own.
Your services, your rules, your team. Shape the setup around your own operation.
01Boutique hotels
02City hotels
03Resorts
04Apartments & guesthouses
Does the demonstrated flow confirm a room booking?
This example collects a stay request and passes it to reception. Confirmed room availability, pricing and reservations depend on the connected system and its capabilities.
Can it connect to our existing PMS?
External PMS connections are assessed against the provider’s interface and required operations. A ready-made, two-way connection is not assumed for every hotel system.
Who controls the hotel information?
Your approved business information forms the assistant’s answer sources. Unavailable or outdated details can be clarified or passed to the team.
Can reception see call and message history?
Connected channels and staff permissions determine which conversations and open work appear together in the customer record.
YANITLY ACADEMYYour first time.
Your first time.
Your next step, clear.
Real product screens, short videos and step-by-step guidance. Help your team know what to do when it’s time to get to work.
Turkish lessonsFree access
32 secYOUR FIRST LESSON IS READY
Oda takvimini ve rezervasyonları okumak
Let the next conversation
be a new beginning.
Let’s take a closer look at how your business works.
Get started with Yanitly