Available

Mesajlaşma

Telegram
integration.

Provide AI-powered support to your customers on Telegram through Telegram Bot API integration. Create a bot with BotFather, connect a webhook, and manage all conversations from the Yanıtly panel. Automatic responses, operator handoff, and conversation history from a single dashboard.

Start with your business

Telegram

Yanıtly

Bot mesajlarıAI yanıtWebhookOperatör devri

Connection diagram · No live account connection is made.

INTEGRATION SCOPE

What can you do together?

Full Telegram Bot API integration

AI-powered automatic responses

Operator handoff (Human Handoff)

HTML-supported rich message format

Automatic retry with exponential backoff

Real-time message reception via webhook

Sender information and chat ID tracking

Conversation history and search

Business hours and welcome messages

Multiple bot support

Before you start.

Telegram account
Bot created with BotFather and Bot Token
Server with SSL certificate (for webhook)
Yanıtly Professional or Enterprise plan

STEP BY STEP

Let’s connect the dots.

Create a bot with BotFather

Send the /newbot command to @BotFather on Telegram. Set the bot name and username. Copy the Bot Token provided to you.

Add the channel from Yanıtly admin panel

Sign in to the Yanıtly panel. Select 'Channels' → 'Add New Channel' → 'Telegram' from the left menu. Enter the Bot Token from BotFather.

Configure the Webhook URL

Yanıtly automatically generates a webhook URL. Register this URL with the Telegram Bot API.

Configure the AI assistant

Select the AI assistant connected to the channel. Add your product/service information to the knowledge base. Set up the welcome message and business hours.

Test the bot

Send a message to your bot on Telegram. Verify that the AI assistant responds automatically. Monitor the conversation from the Yanıtly panel.

See the source. Know the scope.

BotFather token, webhook, and bot messaging behavior are checked against the Telegram Bot API.

Telegram Bot API documentation

Frequently asked questions

How does the Telegram integration work?

Messages received via webhook through the Telegram Bot API are forwarded to Yanıtly. The AI assistant responds automatically or transfers to an operator. Your responses are sent to the user via the Telegram Bot API.

Can it be used in group chats?

Yes, you can add your bot to a group to receive group messages. The bot only activates when mentioned or directly replied to.

Can I connect multiple bots?

Yes, you can create a separate channel for each bot. Each channel can be connected to a different AI assistant.

Where is message history stored?

All conversations are stored in the Yanıtly panel and are searchable. You can view conversation details, sender information, and AI responses.

Official resources

Telegram Bot API Documentation BotFather Guide Yanıtly Channel Setup Yanıtly API Reference

EVERY CONVERSATION IS A BEGINNING

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forward start here.

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