yanıtlyYANITLY FOR YOUR BUSINESS
Omnichannel Customer Support Platform
Unify WhatsApp, Instagram, Messenger, Telegram, email, web chat and voice AI in one customer support platform with Yanıtly.
Start with your email
MAKE ROOM FOR YOUR TEAMClearer processes.
Clearer processes.
A more consistent experience.
SMBs, ecommerce and service companies that communicate through multiple customer channels
01
Bring WhatsApp, Instagram, Messenger, Telegram, email, web and voice AI into one inbox.
02
See each customer history in one profile.
03
Automate first replies on every channel and hand off complex cases.
04
Track response time, resolution rate and channel performance in one report.
Capabilities that support your work.
Official WhatsApp Business API integration
Voice AI phone assistant
Knowledge-base AI chatbot and operator handoff
Ticketing, SLA tracking, canned replies and automation rules
Unified contact profile, labels, assignment and multilingual support
Your questions.
What is the difference between multichannel and omnichannel support?
Multichannel support runs channels separately. Omnichannel support unifies channel history and context in one customer profile and inbox.
Which channels does Yanıtly unify?
Yanıtly can unify WhatsApp Business API, Instagram DM, Facebook Messenger, Telegram, email, web chat and voice AI workflows.
Can AI work across all channels?
Yes. A knowledge-base AI assistant can support written channels, while voice AI can handle phone conversations.
Conversations that move business
forward start here.
Messaging, voice AI and operations. Build the flow that fits your business.