yanıtlyYANITLY FOR YOUR BUSINESS
Helpdesk Software
Yanıtly brings every channel into one helpdesk, adds AI replies, live support, ticketing, SLA management and reporting.
Start with your email
MAKE ROOM FOR YOUR TEAMClearer processes.
Clearer processes.
A more consistent experience.
SMB, ecommerce, service and SaaS teams that need one support desk for customer requests
01
Collect web, WhatsApp, Instagram, Messenger, Telegram and email requests in one helpdesk.
02
Let AI handle repeated questions while the team focuses on human-required cases.
03
Track every request with tickets, priority, owner and SLA.
04
Improve support through response, resolution and satisfaction reports.
Capabilities that support your work.
Knowledge-base AI answers and canned reply suggestions
Ticketing with status, priority, labels, notes and owner
SLA policies and breach alerts
AI-to-human handoff
Analytics, conversation insights and satisfaction measurement
Your questions.
What does helpdesk software do?
It collects requests from different channels, tracks them as tickets, assigns owners, prioritizes work and measures resolution.
How is helpdesk software different from a ticketing system?
Ticketing is the tracking layer. Helpdesk software also adds inbox, AI, live support, knowledge base and reporting.
Does a small team need helpdesk software?
Yes. Even small teams reduce lost follow-ups by centralizing channels and automating repeated questions.
Conversations that move business
forward start here.
Messaging, voice AI and operations. Build the flow that fits your business.