Hepsiburada
integration.
Manage order statuses, customer questions, return requests, and product information from the Yanıtly dashboard with Hepsiburada Merchant API integration. Fully compatible with Hepsiburada's customer messaging system, AI-powered automatic response solution.
Start with your business
YanıtlyWhat can you do together?
Before you start.
- Hepsiburada Merchant account (approved)
- Hepsiburada Merchant API access
- Merchant ID and API key
- Yanıtly Professional or Enterprise plan
Let’s connect the dots.
Sign in to Hepsiburada Merchant Panel
Go to merchant.hepsiburada.com and sign in. Navigate to 'My Account' → 'API Integration'.
Get your API information
Get your Merchant ID, Username, and Password from the API integration page. These will be used for the Hepsiburada Listing & Order API.
Start Hepsiburada integration in Yanıtly
Go to Yanıtly panel → Channels → Hepsiburada → Click 'Connect'. Enter your API information.
Enable order and message synchronization
Enable automatic synchronization of orders, customer messages, and Q&A data.
Configure automatic response rules
Update the knowledge base for AI assistant to use for order tracking, return policy, and general questions.
See the source. Know the scope.
Merchant API requirements are checked against Hepsiburada developer documentation.
Hepsiburada developer documentationFrequently asked questions
Is Hepsiburada API access paid?
No, Hepsiburada Merchant API access is free for approved sellers.
Can I automatically respond to customer messages?
Yes, your AI assistant can automatically respond to customer messages received through the Hepsiburada messaging API.
Will it affect my seller score?
Yanıtly positively impacts your seller score with fast response times. It improves your performance metrics by reducing your average response time.
Official resources
Conversations that move business
forward start here.
Messaging, voice AI and operations. Build the flow that fits your business.